Latest News

Maintaining your Shoes & Luggage

Always polish shoes after use. Polish nourishes the leather from cracking and drying out. Place wood shoe trees in the shoes after use, thus retaining the shape and removing moisture. Shoes should not be a tight fit, just a sufficient tension to hold on shoes without stretching at top of heel. Try not to wear the same pair of shoes on consecutive days. The life of your shoes can be greatly extended if they are rested between use. If you wear suede or nubuck shoes, brush them regularly. The...

Read more

Suede & Leather Care Advice

Protect the collar area from perspiration and body oils with a scarf or high collar Suede and sheepskin can benefit from a stiff brush after wear to remove surface dirt and keep the nap free. Leather needs wiping with a damp cloth to remove surface dirt. When dry apply a special leather polish. A small stain on suede may be removed with a hard Indian rubber using a gentle circular motion. If wet, hang to dry, away from direct heat. Store under a clean cotton cover, never near plastic. The...

Read more

Linen Care Advice

Regular and careful laundering of linen is essential to preserve its colour. Never store used linen. Never store starched linen. The starch will discolour turning your linen yellow. Always keep linen in well ventilated cupboards first covering the shelves with acid free tissue paper. Our linen will always be returned in such paper which you can use for this purpose. Folded linen should always be kept away from direct sunlight. The latter will fade and discolour the fabrics along the fold li...

Read more

The Seven Stages of Garment Care


Our customers trust us to care for their clothes and household textiles. To ensure the same exacting quality standards and meticulous attention to detail is given to every garment that comes through our doors, Jeeves has developed the Seven Stages of Garment Care. Click on each of the stages below to find out more about the care your favourite piece will enjoy. 

CLICK BELOW FOR MORE DETAILS ON ANY OF OUR 7 STEPS


1.

Detailing

Garments are thoroughly inspected and prepared for cleaning and rejuvenation. This includes identification of fabric type(s) and garment construction techniques, protection or removal of buttons or ornamental detailing, surface surveying to locate, identify and log any marks or imperfections in preparation for stage two. 

2.

Stain removal

Performed by professionals using proven traditional and the most advanced modern techniques and drawing from Jeeves’ 40 years of experience in treating specialist textiles. Removal of stains by hand prior to cleaning is an important step skipped by most dry cleaners. Too often cleaners rely solely on stain removal in the dry cleaning machine. The problem with this approach is there are many types of stains (drink stains, curry, ink etc) that don't come out in dry cleaning. At Jeeves we always attempt to removes stains by hand prior to dry cleaning your garment.

So why don't all dry cleaners attempt to remove stains before dry cleaning? There are a variety of reasons: 1) A cleaner gets paid even if the stain isn't removed 2) Stain removal is costly in terms of time and materials 3) Consumers aren't able to adequately determine on their own that a stain "should have come out" if treated properly 4) Some stains will come out in dry cleaning anyway - so why make the effort? and 5) Because stain removal by hand can quickly go wrong if a cleaner does not have a solid understanding of fabrics, dyes and chemistry many err on the side of caution and either make minimal attempts or not attempt at all.

Not all stains can always be removed. If a stain can't be removed Jeeves always draws this to your attention with a stain note affixed to your garment. There are however instances where a stain might come out but agressive treatment is required and there is a risk to the garment. In this instance Jeeves will attach a note to the garment offering to try a second a time (at no additional cost) to remove the stain if you are willing to accept the associated risk.

3.

Cleaning

Our expert team will consider the material, construction and detailing of each garment before recommending the most appropriate treatment, including dry cleaning, laundering or hand cleaning.  Should your item require dry cleaning Jeeves has available multiple types of solvent (the only dry cleaner in Singapore with this capability) and the most appropriate solvent will be selected based upon the stains, construction of garment, material and accesories. Solvent purity (we distill solvent after every wash), use of quality detergents and a "two bath" process are critical for the best possible results. The term dry cleaning is not well understood by many consumers but you should be aware that there are significant differences in this process from one cleaner to another.

Regardless of the treatment type and care programme your item requires, Jeeves will employ the the finest technology, attentive care and only the purest and greenest of cleaning methods.

4.

Hand Finishing

Pressers of the highest standard individually finish your garment to your specific requirements. On all dry cleaned garments teflon plates are used together with our hand irons. All hand irons have an independent steam source and when required we are able to iron at a low temperature while still having the necessary steam.

Our iron tables are cutting edge and have steam that can be delivered from the table itself, "up air" which allows us when required to press a garment on a floating bed of air and vacuum to remove moisture and set a fabric after it has been pressed.  

5.

Minor Repairs

Jeeves attends to loose buttons, missing buttons, etc., so your garment is returned to you looking its very best.

6.

Inspection

Every garment is formally inspected in exacting detail to ensure that it is at its very best before being reunited with its owner. Inspections are carried out thoughout the entire process. Prior to packaging your garment an independent final inspector must "pass" the garment before it is sent for packaging.

7.

Packaging

At Jeeves we return your garment with imported acid free tissue attached to the garment. Jeeves recommends that garments are removed from their poly cover before being placed back in the closet. The acid free tissue provided by Jeeves should be left on the top of the garment to prevent any dust from settling on the shoulders.

Mens shirts are returned with collar supports and various clips to keep the sleeves in place.

Jeeves also makes extensive use of many types of custom molded hangers and the most suitable hanger is selected for any particular garment. As a Royal Warrant holder and environmentally responsible organisation, you can rest assured that we do takes steps to minimise the packaging in areas where quality standards will not be compromised and that we undertake to recycle and minimise waste wherever possible. Should you wish you can return your unneeded hangers in exchange for a credit on your account.


DRY CLEANING

Discover More

COMPLIMENTARY COLLECTION & DELIVERY

Discover More