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Maintaining your Shoes & Luggage

Always polish shoes after use. Polish nourishes the leather from cracking and drying out. Place wood shoe trees in the shoes after use, thus retaining the shape and removing moisture. Shoes should not be a tight fit, just a sufficient tension to hold on shoes without stretching at top of heel. Try not to wear the same pair of shoes on consecutive days. The life of your shoes can be greatly extended if they are rested between use. If you wear suede or nubuck shoes, brush them regularly. The...

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Suede & Leather Care Advice

Protect the collar area from perspiration and body oils with a scarf or high collar Suede and sheepskin can benefit from a stiff brush after wear to remove surface dirt and keep the nap free. Leather needs wiping with a damp cloth to remove surface dirt. When dry apply a special leather polish. A small stain on suede may be removed with a hard Indian rubber using a gentle circular motion. If wet, hang to dry, away from direct heat. Store under a clean cotton cover, never near plastic. The...

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Linen Care Advice

Regular and careful laundering of linen is essential to preserve its colour. Never store used linen. Never store starched linen. The starch will discolour turning your linen yellow. Always keep linen in well ventilated cupboards first covering the shelves with acid free tissue paper. Our linen will always be returned in such paper which you can use for this purpose. Folded linen should always be kept away from direct sunlight. The latter will fade and discolour the fabrics along the fold li...

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Terms & Conditions

Terms of Website Use 

The below terms and conditions are applicable to all sales (both current as well as future sales) until amended here.

If you believe the depreciated value of your garment exceeds 10 times the dry cleaning charge please declare the value in which case the garment will be cleaned at 1/10th of the declared value of the garment.

Liability for any reason (including but not limited to lost or damaged items) is limited to the lesser of 10 times the cleaning cost or the depreciated value of the item as determined by the International Fair Claims Guide published by the International Fabricare Institute (IFI).  

Please be sure to verify that the number of items collected after cleaning matches the number of items stated on your ticket. Jeeves will not be liable for claims relating to missing items after they have been collected.  

The information and advice contained on our website, on our printed materials or provided by staff is to be used as a guide and is without warranty of any kind whether express or implied.

Kindly remove any valuable items or personal items attached to or left in your items. Jeeves is not responsible for any items left in pockets or for removable accessories.

For items which have a defect in the design, material, dyes or construction,  have residual stains or have  accessories or ornaments which don’t withstand cleaning - Jeeves shall not be held liable.

Any claims or irregularities with respect to the condition of your garment must be made within seven (7) days from the time the garment/item is collected.

We will always of course attempt to remove stains, however it is not always physically possible to remove all types of stains from all types of fabrics and Jeeves will not waive charges due to our inability to remove a stain.

Jeeves shall not be liable for garments which do not have a care label affixed to the garment.

In every instance, Jeeves liability shall be limited to the terms contained herein and shall only apply to the individual item which has been damaged or lost. In the event that items are priced in one lump sum or are part of a set (such as curtains or cushion covers) and should any damage occur which is the fault of Jeeves the liability shall be based upon 10 times the apportioned cleaning cost for that individual item (part of a set)

Comments, damage or stains relating your item which might be noted on your invoice are only preliminary and are not conclusive or final. It is impossible to note all irregularities, problems, damage or stains on every invoice. We do attempt to record this information however make no warranty as to the completeness of these descriptions.